Privacy Policy

Privacy Policy

Effective Date: March 2025

At Reftr.Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.reftr.shop), purchase products, or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

By using our website, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We collect the following types of information when you visit our website, create an account, or make a purchase:

Personal Information:

• Name (First and Last)
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (credit card details, billing info)

Non-Personal Information:

• Browsing data (pages viewed, IP address, browser type, device type)
• Cookies and tracking data (for marketing and site analytics)
• Interaction with website features (product searches, clicks, etc.)

2. How We Use Your Information

We use the information we collect to enhance your experience and fulfill your orders, including:

• Processing orders and payments: We use your personal and payment information to process and complete your purchases.
• Providing customer support: To assist with inquiries, returns, and troubleshooting.
• Personalizing your shopping experience: Tailoring recommendations, promotions, and product offerings based on your preferences.
• Communicating with you: Sending order confirmations, shipping updates, and customer service messages.
• Marketing and promotions: Sending you marketing emails, newsletters, and special offers (with your consent).
• Improving our services: Analyzing site usage to improve functionality and offer a better experience.

3. Cookies and Tracking Technologies

Reftr.Shop uses cookies and similar technologies to enhance user experience, analyze trends, and track user activity on our site. Cookies are small text files stored on your device when you visit websites. You can control cookie preferences through your browser settings. However, disabling cookies may limit some functionalities on our website.

4. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We use a variety of security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or destruction.

Payment information is processed via secure payment gateways, and we do not store your credit card details directly. We use SSL (Secure Socket Layer) encryption to safeguard all personal data provided during transactions.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Third-party service providers: We may share your information with trusted partners who assist with order fulfillment, payment processing, marketing, and website analytics.
• Legal requirements: If required by law or in response to legal proceedings (e.g., subpoenas, court orders), we may disclose your information to comply with applicable legal obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.

We ensure that any third-party partners we work with uphold the same level of data protection.

6. Your Rights

You have the following rights regarding your personal information:

• Access to your data: You have the right to request access to the personal data we hold about you.
• Correction or deletion: You may request that we correct or delete your personal information, subject to legal obligations.
• Opt-out of marketing communications: You can opt out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in any email we send you or by contacting us directly.
• Data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

7. Children’s Privacy

Reftr.Shop is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to delete such information.

8. Third-Party Websites

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, the "Effective Date" at the top of this page will be updated. We encourage you to periodically review this page for any updates. Continued use of our website after changes have been made constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: support@reftr.shop
• Phone: +1 (800) 123-4567